Usacomplaints.com » Security » Complaint / Review: Safe Home Security, Inc - Terrible service. #315147

Complaint / Review
Safe Home Security, Inc
Terrible service

We entered into 3-year agreement with Secure Security Alarm in June. We decided to spend additional monthly charge for parts guarantee. I about 4 weeks our security alarm smashed and we named Secure Security Alarm to plan a scheduled appointment for support. But nobody confirmed in the planned evening. We kept calling and arranging the visits for 4 weeks till we really got someone in the home to repair our security alarm. Throughout all of this period Secure Security Alarm extended to charge our consideration (we'd a computerized cost strategy using the organization). We'd togo through the experience to be able to obtain the service-we were spending money on.

In about 24 months, the security alarm broke again. We named again to routine the visit but, just like 24 months preceding nobody turned up within our home. We rescheduled the visit twice however in vain. Lastly both my spouse and that I quit and thought it'd be cheaper for us to cover before agreement ends, in the place of spend our time scheduling visits nobody turns up for.

We effectively informed the organization about stopping providers using the organization because of expiring agreement. We obtained the verification notice in the organization. But you know what: the organization nevertheless proceeds to charge our consideration DESPITE the agreement has terminated. Today we visit the financial institution every month to document ACH (Automated Clearinghouse) to be able to challenge the deal.

The corporation can be a mess. I then found out that it's numerous litigations against it centered on customer issues. Your guidance - avoid Safe Security Alarm. It's not Secure, it's Harmful.


Offender: Safe Home Security, Inc

Country: USA   State: Connecticut   City: Cromwell
Site:

Category: Security

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