Usacomplaints.com » Security » Complaint / Review: Adt - Horrible disrespectful rude customer service and rebate scam. #420482

Complaint / Review
Adt
Horrible disrespectful rude customer service and rebate scam

We'd lately selected ADT security-system to safeguard our house. THe subcontractor was Nightwatch Safety out-of Salem New Hampshire. The installation went nicely and there is a seriously refund that you simply spend 99.00 after which you're delivered a 99.00 Credit giftcard. Our first month of support was billed to my Am/Ex card. Per month later I received a notice to submit a look for 99.00 for that deploy charge as my card was declined. (I possess a house and company along with a platinum, jewelry am/ex cards and also have flawless credit). After app 7 units finding to a individual, she explained I'd NO stability and didn't have to deliver fee, but anything wasn't right and that I asked why we obtained the notice of refusal and we worked to revise the data. I subsequently appreciated the refund that I ought to have received right now and also the lady I spoke to offered me still another 800 as well as for the following 25 units I chased along the best individual to approach the refund request. I spoke to 5 various ladies by three differnt figures and at-one stage I achieved exactly the same lady twice. This individual's title in Rhonda. I actually donot understand what her name is but she's within the Nightwatch Safety Inc. Salem NH workplace. She stated she would assist me and never just as before hand-me over. While she raised my document she observed the charge card refusal with excellent perspective in her speech needed more information. I informed her that I simply experienced all that and that I would like to reach the refund Credit card. She questioned me who I spoke to and since it have been such a long time about the telephone with a lot of people who I offered her two titles that started with M and also to assist I stated in my opinion the lady was dark from her speech nuances. Rhonda then continued a rampage and ostensibly called me a bigot and stated that no body is dark or bright in her workplace etc etc etc. It's subsequently that I understand that the Credit refund is just a fraud and he or she is addressing anything up and that I might never trust ADT using the protection of my house, household and company. SHe told be that I had been terminiated and that I informed her that I'd never conduct business having a business which was therefore unreasonable and unprofessional aswell a thiefs and also to set the report directly of who I'm... I'm committed to some black guy and my kids are half -black and that I have several buddies which are DARK!!! SO PEOPLE STUDY FROM MY WORRIES. Keep your company local and prevent whatsoever cost some of adt items and promotions. And affiliates... Buyer beware!!!


Offender: Adt

Country: USA   State: Massachusetts   City: Shrewsbury

Category: Security

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