On July 1 I examined the standing of my Goodyear Charge Card consideration to determine if it was still available and it had been.
On July 26 I visited an area Akron OH, Goodyear Tire store to buy four tire for my vehicle and also have the vehicle aimed.
I also desired to make the most of Goodyearis dual refund present and 6 months just like money offer using the Goodyear charge card.
The purchase was finished so when I offered the salesman my Goodyear charge card.
That Is once the issues started.
The purchase was rejected since the consideration have been shut on July 10 from the charge card business for inactivity.
The salesman stated that wasn't an issue when I might simply complete a software and reapply and obtain a brand new consideration in moments via the shop final.
Well that never happened. The Goodyear charge card organization (Citigroup) stated the application form was rejected but couldn't inform the salesman the main reason.
I put my purchase on another charge card bill and returned home.
The saleman gave me the Goodyear charge card firm's telephone number however it was some of those that'snot responded by anybody simply an unlimited telephone cycle, push INCH for this, 2 for that, etc.
I subsequently utilized my Goodyear charge card bill via their site and delivered them a contact in regards to the issue with my software.
The next morning I obtained a contact pointing me back again to their site to see their mail solution.
They don't match via normal e-mail, simply central email through their site.
There is a brand new phone number to contact to make contact with them.
The individual addressing the telephone might just inform me that my software was rejected but didn't understand why.
I then stated why-don't you simply re open my prior consideration because it had just been shut for around fourteen days and he explained that will not be feasible.
I expected to talk to a boss and was placed on store.
Fundamentally a lady boss talked with me and explained that my credit agency report for Experian was frozen and that I would need to take away the freeze to ensure that them to approach my software.
I informed her I'd do this instantly.
I subsequently settled the charge to get rid of the freeze for seven days and advised the charge card organization via their central mail.
I received two characters in the charge card business dated July 29, both characters had exactly the same reference range.
One-letter explained that my software was rejected because of an inadequate quantity of balances and inadequate credit expertise.
It also said I really could evaluate my Experian credit agency report for precision.
I did so that and discovered I currently have 14 charge card balances and my credit perfect.
The 2nd letter mentioned they want to approach my software however it is imperfect or component is unreadable along with a duplicate software was discovered.
Please contact us at 1-605-334-3193 within 15 times in the noticeis day to carry on running the applying.
And So I called and also the individual addressing the telephone questioned me for that ref. # about the notice.
I mentioned that I'd two characters and equally had exactly the same ref. #.
He explained which was difficult the figures could be diverse,
I assured him that it had been feasible and also the figures were similar.
Then he stated to be able to reprocess my software I'd need to take away the credit agency freeze another period.
I mentioned that I had been not likely to spend another charge to possess that completed and he explained well I suppose that you don't wish to finish this method.
I told him used to do not and that I'd consider my potential tire company elsewhere.
It's apparent they never examined my credit history following the freeze was eliminated or they'd not need delivered among the characters.
Coping With this type of organization of incompetents is just a real frustration.
The Goodyear Credit Card Company aka Citigroup has observed the final of me!
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