» Scam, Fake » Complaint / Review: M Qube - Each time i received text message I get charged. #983983

Complaint / Review
M Qube
Each time i received text message I get charged

In April I received a text message on my cell phone from stating that my subscription was being renewed at 9.99 per month. Problem is, I never signed up for anything from them to start with. At the time, I did not know what the service was supposed to be. I checked the website which is a non-functional website. I called the toll-free number given in the message, but got a continuous busy signal. I called Verizon Wireless and they gave me another toll-free number. There were no live people here, so I used the automated system and voice mail to instruct them to remove my cell phone number from their records. A few days later, I received another identical text message from them. When I received my cell phone bill, I discovered that each time one of these messages is opened, I was charged 9.99! I called Verizon Wireless again and placed a block on my cell phone number to block any further messages from them. I just viewed my cell phone bill today, and I have been charged another 9.99. The block is working as I am not receiving any more text messages from them, but still getting billed. I called Verizon Wireless several times again today, and finally spoke with someone who contacted their Tech Support. She was able to finally give me all the information about this. M-Qube is the parent company, and the billing had been coming from Mobile Messenger (www.MOBILEMESSENGER.Us). Another company supposedly involved was given as www.2YOURCELL.Us. However, this website does not even exist, but the number they gave was to Premium SMS Messaging. I called M-Qube customer service and they told me billing would stop immediately. They stated I would receive an e-mail confirming this in one business day, and I would receive information in three business days with contact information of the merchant actually generating the charges so I can pursue a refund. M-Qube, of course, like Verizon Wireless, say they cannot refund the fraudulent charges. I also cross-referenced M-Qube's non-toll-free number, 617-673-2400, and the service provider is listed as... You guessed it... Verizon! I researched courses of action through the Federal Trade Commission's website, www.FTC. GOV concerning mystery telephone charges. They say to file a complaint through them and also my state's Attorney General's office. I fully intend to so and would advise anyone else that has been a victim of this scam to do the same. If enough people file complaints, maybe this will stop M-Qube and its subsidiaries. I informed Verizon Wireless last month and again today that I do not intend to pay these charges, and asked them to make that notation on my account. Further advice from the Federal Trade Commission: scrutinize your phone bills and dispute any unauthorized charges immediately.

Offender: M Qube

Country: USA

Category: Scam, Fake


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