I too have a complaint about Fit Factory. I ordered the free trial of Acai Berry and paid only the shipping and handling of $3.95. I cancelled my subscription with them immediately after reading they would automatically charge my account each month in the amount of $85. A few weeks ago, I noticed on my bank statement a charge of $29.95 from a company I had never heard of. I called the number provided on my bank statement, which no one ever answered. I followed up with others who had complaints similar to mine and found a cancellation phone number 800-685-2713. When I called that number the woman asked for even more personal information which I refused. She said upon ordering the free trial I was enrolled automatically in Fit-Factory even though I read the fine print and don't remember anything about this company. The woman cancelled my subscription so I would not receive any other charges, but I'm still concerned about the $29.95 that I did not authorize, does anyone know how to get that charge reversed?
0 comments