I, just like everyone else, signed up for the "free trial" of Acai Berry. I was only charged $1 for the shipping though. However, a week later (yesterday) I noticed a charge of $29.95 on my bank statement. God bless online banking! I immediately called my bank to file a complaint. I asked if there was any way (after reading all of the complaints on here) that I could stop the company from debiting my account again. They put a "stop-payment" on the merchant. (I suggest doing so yourselves.) I called this Fit Factory place (using the number on my statement) and raised holy hell! They of course said I that I signed up for a "program" and authorized this, and future, transactions. Like hell I did! I demanded they refund my money and refrain from any future transactions. I was sure to make them aware that I reported the fraudulent charge to my bank. I also let them know that there is a website (this one) dedicated (in part) to their fraudulent activity and bad business practices. They gave me a confirmation number so hopefully I will be seeing the refund soon! And by the way, I still haven't gotten the product either. I should've demanded my $1 be refunded too!!!
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