Usacomplaints.com » Recreation & Entertainment » Complaint / Review: VideoBlocks - FootageFirm 7-day trial scam (seven) results in monthly recurring charges $79. #941570

Complaint / Review
VideoBlocks
FootageFirm 7-day trial scam (seven) results in monthly recurring charges $79

This company offers seven-day "free" trials for which they require you to accept one of those enormous terms and conditions; they then take your credit card number so that when your "free" trial expires, they can start charging you $79 per month for the rest of your life.

Canceling, of course, is supposed to be easy, but the company does business (and charges you) under two different names, VideoBlocks and FootageFirm. The marketing comes from FootageFirm, so when you attempt to log in there, you can't access Video Blocks. When you attempt to cancel, the only way to cancel is to leave a voice mail message with Video Blocks. I tried to unsubscribe via email to FootageFirm and got no response. The username and password retrieval tool does not work, so good luck accessing your account to try to cancel it. The only way I was able to get my account canceled was by having Bank of America claims department call their customer service department on my behalf. They basically used my credit card number to charge me $79 per month for five months, which means they stole a total of $395 from me, for absolutely nothing. I never accessed my account after my "free" trial.

DO NOT give your credit card information to either of these companies, and know that the "free" trial is not free — they WILL charge you monthly beginning at the end of the "free" trial. This deceptive practice should be illegal.


Offender: VideoBlocks

Country: USA   State: Virginia   City: Reston
Address: 11160-C1 South Lakes Dr. Suite 262
Phone: 8662825360
Site:

Category: Recreation & Entertainment

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