Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Worlds of Fun - Change in Line Policies after Season Pass Purchase. #872842

Complaint / Review
Worlds of Fun
Change in Line Policies after Season Pass Purchase

Until this year, Worlds of Fun has maintained a clear, consistent, and fair 'Line Jumping' policy. To ensure fairness (first come, first served; wait your turn in line) WOF had ensured that guests would be served on rides by their order of waiting, and signs were posted that 'line jumpers', or those cutting in line, would be removed from the park.

However, new for Worlds of Fun has implemented a program where they allow line cutting through a program called 'Fast Lane'. This program allows those that pay Worlds of Fun an extra amount over the normal admission price the ability to cut into the front of lines an unlimited amount of time on the 10 most popular attractions (i.E. Rides with the longest lines) for an entire day.

The rip off is that Worlds of Fun sold a large number of 2012 season passes before this program was announced. Purchasers of 2012 season passports made their purchase when it was reasonably assured that Worlds of Fun would remain a 'first in line, first on the ride' park. Enabling unlimited line cutting by other patrons on the rides with the longest lines dimishes the value of the season pass. No announcement was made to 2012 season pass purchasers, in fact I can find no press release at all announcing the significant line cutter policy changes.

This would seem to be a very promising class action for all 2012 ticket purchasers if these changes were not divulged fully before purchase.


Offender: Worlds of Fun

Country: USA   State: Missouri   City: Kansas City
Address: 4545 Worlds of Fun Avenue
Phone: 8164544545
Site:

Category: Recreation & Entertainment

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