Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Harrah s Casino - New Orleans - Bait and Switch - Complaint on complimentary airfare offe. #81913

Complaint / Review
Harrah's Casino - New Orleans
Bait and Switch - Complaint on complimentary airfare offe

On Thursday, June 17 I popped my mail to locate a notice from Harrah's Casino of New Orleans, LA.inside this notice were some deals for free lodging, savings about the Besh Steakhouse, Earl Turner tickets, and tank tickets. About the discount site, there's space for six deals but two of the areas were utilized as "product" without any actual presents in it. The notice linked was authorized by John Payne, Senior Vice President and General Director and mentioned;

..."all of this pleasure may be the ideal cause to vacation south and also have some summer enjoyment! Therefore pack your bags and make the most of this unique vacation present. Not just are we providing you compliemtary airfare to New Orleans, you will appreciate fantastic resort accommodations at-one of our magnificent downtown companion resorts situated only actions from Harrah's, the historical French Quarter along with a quantity of award winning restaurants for example Emeril's, K Paul's and Cafe August. Harrah's Casino and also the Major Easy really are a sure bet, earning set, therefore spot your bets today!"...

It was the whole second section about the notice. There have been no additional specifications outlined.

My spouse named that very day-to arrange an area and create trip preparations but upon contacting, she was informed that there have been an error and they could be providing us $100 off our airfare if we remained two days or $150 off if we remained three times. She requested to talk to somebody in administration but got voice-mail. She quit a note but nobody actually replied. She called back and was subjected to transfer after transfer after move. Once winding up within their phone-off-line and when in a "complete" mail.

Finally, after four times, she talked towards the administrative secretary for that Leader of Advertising who was excellent but additionally stated she was not ready to assist. She sent some "essential" people and we quickly received a phone. The outcome was simply "too poor". We stated it but we did not mean it. Please fall anyhow... This can be a excellent discount... Blah blah blah.

We're Stone Card people and therefore are handled very well in other areas but this really is our next main problem with Harrah's New Orleans.

I simply wonder if its authorized in order for them to deliver messages that state something they alter their brain and withdraw the present? I'd prefer to understand how a number of other people obtained this present and were they informed the same?


Offender: Harrah's Casino - New Orleans

Country: USA   State: Louisiana   City: New Orleans
Address: 512 S. Peters St
Phone: 5045336000

Category: Recreation & Entertainment

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