Usacomplaints.com » Recreation & Entertainment » Complaint / Review: StubHub - Unauthorized StubHub Fees and Charges - Sellers Beware. #670589

Complaint / Review
StubHub
Unauthorized StubHub Fees and Charges - Sellers Beware

I continued StubHub.com and offered (2) seats to Charlie Sheen RESIDE: Our Chaotic Torpedo of Reality Display. The display time was on April 10 and also the seats were offered towards the “buyer” on that same-day. A couple of days later, I obtained a contact from StubHub.com declaring I had been being billed for $161.50 for “Replacement Tickets”. I named StubHub.com and also the customer support consultant mentioned the “buyer” was switched away in the doorway once they attempted to make use of the seats. The cost was for that quantity of the alternative seats that StubHub.com supplied towards the “buyer”. I requested the client support consultant when the “buyer” supplied any spoken evidence or written verification this was correct, the client support consultant replied they had nothing of this kind on document. I mentioned towards the customer support consultant that I offered an identical set of seats towards the same occasion via StubHub and people seats were approved and worked generally. That same-day, I named the Ticketmaster Organization where I initially bought the tickets plus they explained they didn't observe a problem using the tickets and re confirmed they were actually operating seats.

A couple of days later, I obtained another mail from StubHub.com using the subject line “Charged for an Error” declaring that my charge card had been billed one more $100.00. The e-mail didn't identify information on the mistake. I named StubHub.com exactly the same evening; the client support consultant stated they paid the “buyer” having a $100.00 gift certificate and mentioned I had been being billed this add up to fulfill the “buyer” because of their bad experience. I reiterated my prior declaration towards the customer support consultant that my seats were actually operating and supplied the info directed at me by Ticketmaster.

I spoke to some StubHub.com boss plus they declined to return these unauthorized costs as well as froze the resources by which I initially offered the seats for. I submitted a problem using the BBB and my charge card card organization and certainly will not be utilizing StubHub.com any more.


Offender: StubHub

Country: USA   State: California
Site:

Category: Recreation & Entertainment

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