We rented a movie from Hollywood Video, and are CERTAIN that the movie was returned when we rented our next selection. It's our habit to bring back a movie as we rent another. Long story short, they cannot find that movie anywhere, and we've been called liars, "working the system", and basicly anything but honest people who are victims of a mishap.
Now, Hollywood Video is not even trying to locate the movie, and laugh at us when we bring up an attorney or lawyer. It just seems so unfair that there are people out there that steal everything they have, but when something like this happens to honest people that have absolutely no proof of what really happened, it makes us sick. We really would like something to be done about this. Not the money, just the fact!
If anyone knows of anyway we can get this fixed, please let us know. Thanks
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