I am simply burning what I published at Yelp:
GreenCine Video Rental
Class: Movies and Gaming Rental
1 star ranking
6/20
Fairly long, g* off evaluation forward, but I - can back it-up.
Theoretically, GreenCine must be the greatest DVD rental business available: They truly appear to worry about films and developing a neighborhood at their website for like minded people.
However, reality intrudes. They do not share plenty of films or television shows that ought to be no-brainers. Their search engine is completely terrible, even although youare utilizing the advanced research. (I can not let you know just how many occasions I coudnot look for a film by some director and would need to pull-up another one of the director's movies and press the director's title to pull-up additional games. Should not the film name or even the representative's title be sufficient to find with? Imagine not.)
Then: the amount of accessible games is simply this aspect of unhappy. Yes, they are doing show which games have been in offer from inexperienced (many accessible) to orange to orange to lemon to reddish, but even if I'd abandon orange and orange games within the top-fortyapproximately in my own line, over a period of time of 3 months I never got just a single one. Not just one. (I believe I acquired a few orange versions.) And we are not referring to the amount zero accessibility: until the name I had been seeking was "accessible today" (that the inexperienced bar suggests), 98% of times, it'dnot be delivered in my experience. Therefore despite the fact that I'd a two - or three-at a time consideration, occasionally a whole week might pass with none of my fiftyapproximately games delivery.
What price
— and also the delivery is sluggish. If you don'tare in southern Florida, you may ignore having your film each day or two after it delivers. More often than once, I waited four times or even more — and that Iam in San Jose, California.
Compounding the problems even more: the disks have been in truly terrible form. Over a period of time of 3 months, I Would state that possibly three disks actually performed completely through. Many were damaged or grazed so poorly I Would be embarrassed to give them out. Some — the selections would not actually weight.
Customer support is significantly less than useful about these specific things, and incredibly sluggish to react, when they respond whatsoever. Regarding accessibility problems, I had been informed to stock up the line with increased films within the "natural bar" variety. Why must my choice be altered to ensure that I am primarily hiring films by which I've no-interest? The organization promotes itself as you which suits movie buffs: why must, state, "After-Hours, " "The Limey, " or "The Dim Knight's" bonus disk be so difficult to obtain? These are not just unknown movies.*
But atleast, on that problem, I acquired some kind of a solution, wrong headed because it was. After I asked why GreenCine delivers out films such bad form — and sometimes even after I simply explained flatly that I had been disappointed using the support — my problems were never resolved.
Along with all of this, it is more costly than their rivals. More costly for less accessibility, slower delivery, and horrible customer support. Believe it around.
Awful, lousy rental company. If zero stars were feasible, I Would still opt for a-one star ranking, since, to become reasonable, a few of the site information is very good, although it is still no location website.
*By just how, I ended my consideration and restarted with Netflix (that weam also not totally insane about, however theyare much better than these people). Hired "Afterhours" and also the first two disks of the period of "The Guard" GreenCine did not have. Positioned my purchase within the late morning Friday and had all three disks in my own mail Saturday. No issues with situation on two of the three I Have performed to date, both.
We attempt to help separate businesses within the companies, but, you realize, occasionally the corporations do do it better, after which it is a lot like tilting at windmills to compensate a business like GreenCine for performing it worse and much more expensively.
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