I've bought several automobiles in the same salesman and dealer which means this deal was completed within the telephone and vehicle was shipped. 2 weeks later I obtain a notice from Sirius by having an account number. I contact to discover I'd a totally free 12-month membership. And so I begin it-up and they'll just provide me the rest of the 10 weeks in the place of 12.
I've applied the free trial offer internet-radio several times and preferred it and so I call today and have about cost and was informed I also had free web the entire year. (which today leads to 2 1/2 months) She offered me my title and code and stated it had been on all documents they send me. I named them in the current notice with only consideration # and ESN# outlined, no-name and move. She moves me to a different department. I tell them I am unhappy that I've 2 providers since I've not had the opportunity to get full benefit of. This second-person places me on-hold to keep in touch with a greater up. She returns with nothing we are able to do but I'll move one to them if you like. Yes deliver me to individual # 3 that you might believe might offer some support.
I ask her easily might have the two absent weeks and also the web membership I never applied. I said she may lookup the data and find out I've not applied it. Nothing we are able to do she says. Perhaps I will keep in touch with the dealer plus they may contact her to perform something out. WTF?
This company was taken care of from the dealer and heaven forbid they recognize it. It generally does not charge them something simply because they already got settled. Really poor customer support aren't thinking about assisting. Why might I actually return and purchase this support later on when they cannot recognize their free obligations? Wont occur.
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