The DVD I ordered arrived in shabby condition: unusable in a broken case. I couldn't get through to Inetvideo by phone and after many tries, got the idea that they aren't terribly interested in answering. I did leave a message at one point and also contacted them by email. This all started on April 27, '09. The replacement didn't arrive and by the third week of May I contacted Amazon, apprising them of the situation. Finally, on May 29th, the replacement arrived. It looked OK, but didn't play that way. The movie stopped about 70% through and then started playing trailers from other films.
This experience makes me think that Inetvideo specializes in defective merchandise and poor service; what a combination!
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