Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Cache Creek, CA - Arrogant security guard. #327327

Complaint / Review
Cache Creek, CA
Arrogant security guard

I'm writing to talk about my annoying experience in Cache Creek Casino. On 7/17, I visited the casino with many individuals and two kids. We all know that children aren't permitted in card-playing places, therefore we simply remained within the cafe using the kids. Nevertheless, the two-year old child contacted the slot machine game. One safety guard got up-to me and requested us to prevent the kids.in those days, his mom was alongside him previously. And that I advised the shield that "okay. We're attempting to do this." He then stated "You've to achieve that at this time" within an irritating way. I had been unhappy within his poor perspective, after which I told him I'm not the guardian, that will be reality. Then she contacted mom.in those days, the child currently quit the equipment.

Then Your security guard contacted our buddy, whom we achieved within the casino coincidently. The shield informed him "do not enjoy together with your child such as this." (He accepted the lady.) Then our buddy stated "okay, not a problem." However the shield didn't wish to quit shouting. He yelled "this isn't a playground..." Despite the fact that I'm not near to this buddy, I really could not remain the poor perspective of the shield. He currently said okay and decided to follow that which you mentioned. Why did you still continue shouting? Have you been attempting to create him feel insulted in public places?

Then I told him he wasn't the daddy of the lady, that will be also correct. He then transformed his emphasis to me and began shouting at me. I actually donot understand what he is able to be centered on to help make the shouting. I'm not the guardian of either kid, and that I am simply attempting to correct his incorrect accusation. But he can't admit he created an error in blaming people, and maintaining on shouting at me to disturb people from his problems. I told him do not keep in touch with me such as this. He then directed his hand in my experience, that was observed by lots of people within the cafe location. I expected him to "shut-up" since I actually donot wish to keep in touch with this type of poor person. He then stated do not ask me to shut-up. I actually donot understand why I can't request him shut-up when he's freely shouting in the wrong individual who isn't associated with the problem.

He then called an individual in the future. Mom of the children recommended us departing, for that benefit of the kids. Then we quit the casino and waited outside for others who arrived within the same vehicle. Then your protection boss chased after us. I told him his subordinate directed his hand to me and shout at me, after I am not really a guardian. He then questioned me to provide him my identification. I actually donot understand what these work methods are. Whenever you screamed in the wrong person, you'd not apologize but need to jot down the identification info of the person? For what? Retaliation? The identification displays our target. He directed his hand to us within an open-area. If he understands where I reside, are you able to envision what might occur?

We believe he's partial and didn't wish to speak with him. Then we visited the vehicle and ready to abandon. He discovered someone else in the future and continued running after us. Hello! You're safety shield for that casino, not FBI. Do you consider you've the ability to consider people into custody?

I really donot believe a casino might approve their protection group to abuse their energy such as this. This is the issues of people. When the kids within the gaming area is their problem, whenever we abandon the region, the thing is removed already. However they still chased after us whenever we have remaining the slot machine game location. What's their purpose? Fixing the issue or attempting to get the problem to be able to enable themselves?

I am aware the protection group has obligation to make sure that kids don't risk. But do they have to make that happen objective by insulting people and running after them, despite they're eliminated? They don't regard the clients. I understand the casino backed a few of the excursions, but we're not just one of these. They ought to not believe we owe them something. Their perspective made me believe I'm employed by him.

I'm angry in the first shield we achieved, but more dissatisfied in the boss since he never attempts to apologize for his subordinate for directing his hand to us, but request identification to try and maintain report of the individual they screamed. Whenever we went away, he was writing along our license plate. He regarded us as thieves within the entire procedure. Just how can we keep in touch with him?

Even when a police foretells everyone, they'd not do this once the individual doesn't have any guns. I can't realize why he'd do this.

Sincerely,

Disappointed client.


Offender: Cache Creek, CA

Country: USA   State: California   City: Sacramento
Site:

Category: Recreation & Entertainment

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