Usacomplaints.com » Politics & Government » Complaint / Review: Federal Passport Agency - Fake promises and delay processing time!. #225560

Complaint / Review
Federal Passport Agency
Fake promises and delay processing time!

I served my mother to use for my brother's passport since Jan, which is today July 8 I still haven't obtained my brother's passport. Lastly, I began named the national organization last month, which woman broker explained that she'll facilitate the procedure, and request a-one-day passport issuance for my buddy, and stated it'll came ON May 25. I waited 'til May 28, BUT STILL I notice nothing within the email. Then I began calling for just two times, and lastly I achieved a realtor, and he or she stated she may planned people set for a scheduled appointment on June 6 for 8:00 A.M... We transpired towards the Washington D.C. National Passport Agency @ 8:00 A.M., and there is CURRENTLY an extended point, & most of the folks are experiencing 8:00 A.M. Visit. (I actually donot see why they plan more than 50 people for 8:00 A.M. Visit, when they can't handle the work, being that they are a big pile of lazy bums employed in there). Then lastly it is our change, and also the woman requested whenever we are touring, and we stated August 15, and he or she was like "ok, I'll have your passport update to Mon." However We required our visas, therefore we requested her if we're able to have it on Friday, she was like "ok, seriously Friday @ 7:00A.M. To choose it up." I expected her to get a bill or some type of pick up solution, but she stated there is NONE (but others have pick up ticket together) Then I questioned her to create the routine on the bare bit of document, and so I may AT-LEAST possess some type of evidence. Then I'm there again-this Friday, plus they stated I can't get the passport for my buddy, despite the fact that I'm 22 yrs old. We visited the Washington D.C. Passport company on that Thursday, June 6 and we waited in-line for a lot more than an hour or so, the clear answer we got was they'd update our passport, therefore we're able to contain it by Friday, June 8. I am aware how hectic the passport company is, therefore we quit patiently, and we returned towards the Passport Company nowadays (6/8) at 12:30 P.M. To have my buddy's passport. After I waited for just two hours, one for that African American woman explained that I can't obtain the passport for my buddy, despite the fact that I'm 22 yrs old, and he or she stated possibly my father or mother needs to come and choose it-up. After I attempted to request her easily provide my mom below, might we have the ability to choose it-up today, subsequently WITH NO REASONS OR SOLUTIONS, she informed the protection shield to take me from the building. I had been simply attempting to request her to get a verification or just it had been only a ISSUE, however she'd not provide me the clear answer, and her attitude toward me was incredible. She actually informed the protection shield to take my buddy out despite the fact that my buddy didn't do something, not really stated a term! I began weeping privately, and also the protection guard explained to simply provide my mother in. I experienced all of the difficulty and got my mother there nowadays, but exactly the same African American woman once more, wouldn't allow me to or my buddy strategy the screen and convert for my mom. Our mom talks little Language, but I actually donot see why I CAn't be a translator on her. Moreover, she continued informing me and my buddy to "DISAPPEAR!" for all occasions, despite the fact that we didn't do something. I've never obtained such embarrassment and elegance in my own whole life. Being an honor scholar throughout senior school, and an educational exemplary pupil from College of Baltimore of Faculty Park, I actually donot believe this is actually the perspective and therapy I ought to be receiving. It is my to ask questions, I've the best to independence of talk, but she does not actually I would like to speak or ask questions. Then again, after I introduced my mom there, and we actually got exactly the same-evening get slide in the national agency, and he or she wouldn't provide us the passport, and when again, requested the protection shield to move people out, as well as PROHIBITS me and my buddy from returning towards the national passport agency. Significantly, this is actually the first-time I thought discriminated within the Usa, and that I exclusively thought that I don't earned such perspective and therapy.


Offender: Federal Passport Agency

Country: USA

Category: Politics & Government

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