I was a loyal DN customer for 7 long years.in end of March 07 one guy called from marketing guru (affiliated with DN) and promissed me to give me an additional room with DN Another extra asian channel $ 10.00 per month discount for 10 month. I thought that is a good deal and confirm.
But catch was they have to create a new account for me with my wife's name and it will consider as a new account. He also told me that when the installer come to our house, we need to tell them that we just moved in this house and the both dishes in our back yard were from previous owner.
I thought something not right, but I thought also who cares as long as I get the deal. I wrote and called several time to DN the original # but that # was dinconnected. I started e-mail to them and they were telling me I need to contact the local installer. I finally got in touch with the local installer and they explained they get the authorization through the computer and they have no idea what I am talking about.
I asked them who had send the authorization to you and she gave me the name and # of the Marketing GURU and their # is 866 755 9008.
I called that # and talked to Britney, and she said nothing says in our computer that you should get the discount and the other promissed channels.
It is not a bad idea to go far a class action law S.
0 comments