I was approached in the South Towne Mall by a sales representative that offered my wife and me a free DVD if we listened to his Easter sales shpeal. We did so and thought we might be able to afford a contract over the next three years. The sales rep was very convincing, if not slightly pushy with us and I am ashamed to say that I caved and committed. Fortunately our sales rep explained the cancellation process to us if we needed to use it.
The brake down of the scam is that the company offers a myriad of 'free' merchandise if you sign up for their program. Free isn't really free since they charge you $30 for each of the 30 minute cartoons (some of which have misinterpretations of the religious stories that they presume to represent).
The rip off came when my wife and I decided to cancel. We had bought one DVD as an initial payment to the living scriptures plan. It didn't take long to discover that our budget was not going to allow for this purchase and we decided to cancel our service before it was too late (we had some friends who now have horrible credit no thanks to this company). We sent in the paperwork for cancellation within the time alloted and received a letter within two days stating that the cancellation would be honored if we returned the free merchandise. Since we hadn't received any free merchandise to this point, we felt pretty good about it. The following day we received a package in the mail of our promised free merchandise. Apparently it had been sent the day of cancellation. We sent the package back and called the company. They said that we would also be able to received the original purchase price of the first DVD bought from the rep if we were to also send it in. We paid $4.50 to ship it back with shipping confirmation and still have not seen the original $35 spent promised us by the company, nor any correspondence stating processing of the received package.
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