Complaint / Review
Vudu
Walmart terrible customer support, VUDU sucks, won't release account

VUDU customer support is rude, difficult, and unyielding.
I bought a ROKU box. Mistyped an email address, and the easiest answer from the VUDU people is to return the ROKU unit and buy another one that doesn't have an assigned email address.
I cannot call ROKU before their 8 P.M. Cutoff hour. Their emails are curt, nasty, and they don't read full texts before copy/pasting responses. More than half their emails fail to answer a very basic question.
It's been almost a month now, still no VUDU on my Roku or Samsung DVD entertainment module.