Usacomplaints.com » Real Estate » Complaint / Review: Royal United Mortgage - Sales/Customer Service. #960029

Complaint / Review
Royal United Mortgage
Sales/Customer Service

I approached Lending Tree to ask about a mortgage refinance. A mortgage advisor from Elegant Combined Mortgage from the title of Henry quickly approached me.in the beginning he was very useful and appeared this organization may be the very best fit-for our mortgage refinance. Nevertheless, when I wanted additional estimates within the following day or two, I came across that I'd to pull actually the standard info from Henry. Their estimates did not range from the info that I had been obtaining from others, which may let me do a to oranges comparison. After I might request the info, he'd defeat round the bush and that I might usually have to request twice or 3 times to obtain the particular response to my issue. He appeared to be covering information. About the 3rd day, he flat-out declined to estimate me a situation that I questioned him to estimate (that we had obtained from 3 others that day), stating that "ultimately, all of the estimates is likely to be basically exactly the same, you simply have to consider the organization in general who's operating the deal." Exactly what a crock. The corporation's costs were likewise greater than the additional estimates I obtained. These were a waste of my period and that I question their company methods when their estimate blankets are lacking so much fundamental info (like the quantity of discount factors you're purchasing, the RATE, and also the projected final fees!)


Offender: Royal United Mortgage

Country: USA

Category: Real Estate

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