Aurora Loan services is the worst company I have ever worked with. You can never actually speak to a "real" employee. Every call is fielded by a customer service agency. No issues are actually addressed. When you file a complaint, they send you a letter.
I was recently "approved" for a loan modification with these terms:
-same interest rate of 7.5%
-monthly payments lowered by $30
-$800 added on to the total loan
How can this honestly be labeled a "modification"???
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