Usacomplaints.com » Real Estate » Complaint / Review: American Home Shield (AHS) - AHS-certified technician damages dishwasher and now it s my problem. #686895

Complaint / Review
American Home Shield (AHS)
AHS-certified technician damages dishwasher and now it's my problem

I recently had an issue with my dishwasheris control panel. The control device required changed. AHS sent an area specialist from JGG Technology and Devices in Pittsburgh. The specialist was really rude and had substantial trouble determining just how to remove the leading of the dishwasher. After I provided an indicator he turned defensive as well as in disappointment vigorously eliminated the leading cover of the dishwasher. Since I have had a prior specialist consider the problem, I understood the top cover didn't have to be eliminated. I attempted to politely claim that towards the specialist and his reaction was "I acquired this, I acquired this" in a rude way. The leading cover of the dishwasher was eliminated, however it didn't permit him use of the control panel device. After 10 moments of messing around and stating "I focus on dishwashers constantly", he determined he simply had a need to eliminate several screws and off sprang the control panel.

Once The specialist eliminated the control cell, he smashed many plastic tabs that kept the panel in position. I said with this to him, but he dismissed me. While placing the dishwasher again together, he couldn't remember just how to set a number of the components in the best spot. I switched my mind to get a moment and people components vanished, and so Iam not really certain he set them in their correct location.

After adding the brand new control cell, he questioned me to check it also it worked correctly. Nevertheless, the control cell address wasn't mounted properly and was free. Considering the fact that the specialist was obviously furious at this time, I quit that move and he quit the idea.

Following this knowledge, I approached AHS to create them conscious of the problem and have because of their guidance. They stated that the specialists they permit aren't their obligation when harm happens which I Have need to contact the company to find a injury state. I told the AHS consultant the company was a single operator that went their own company which it'd imply that the individual I Would be calling was the furious specialist. I also indicated my problem with how unprofessional, inexperienced, intense, and furious the specialist was which I had beennot cozy having him in my own house again.

They investigated the problem to determine the things they might do. Meanwhile, I approached the specialist to inform them of the issue. I named the Business's primary quantity and got exactly the same unprofessional specialist. He contended he did not break something which those tabs simply dropped from the dishwasher. To estimate him, "you are losing my period" after which he hung-up on me.

The bottom line is, AHS put that organization on my "blacklist" to ensure that I they'dnot be fixing something for me again. Sears was another organization they approached, but Sears declined the task. Therefore presently there aren't any others in my own region that may emerge and repair the dishwasher. Yes, you study that properly, you will find just two AHS-licensed businesses that may repair dishwasheris within the higher Pittsburgh area. Efficiently I've a guarantee that CAn't be applied.

Thanks AHS, big help. AHS is definitely an unreliable company that doesn't guard the customer and that I would recommend avoiding the corporation. Additionally, I Would suggest against utilizing JGG Technology and Devices in Pittsburgh if you don't need anything more shattered than it currently is plus a poor attitude.


Offender: American Home Shield (AHS)

Country: USA   State: Pennsylvania   City: Pittsburgh
Site:

Category: Real Estate

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