They charged me for a warranty but when it came time to fix my bath room faucet they said it wasn't covered, I asked for what reason do you think I pay you? They refused to give me back my money. They have been doing this to people for 41 years and getting away with it with over 200 complaints / ...
This company does not provide a worthwhile service. If they were honest with the customers, and lived up to what they promise to do, that would be a different story, but unfortunately, IMHO they do not. Besides the fact that they are reluctant to cover a service or item, they work with rather ...
In January our dishwasher was not working properly and we ended up having to hand wash 1/2 the load every time. Prior to this that was not an issue. We called AHS in January and they sent out the first company to repair it. Long story short, three companies later and after replacing every part they ...
My washing machine broke in October. A technician was sent out to repair it and he had to order a new belt which would take a week to arrive. He returned to put on the belt. The machine worked but sounded like it was going to blast off to the moon. After 3 loads it broke again. Called AHS. ...
American Home Shield refused to cover our air conditioner condenser stating that the requested repair was not normal wear and tear. My policy covered rust and corrosion and by living near the ocean we are subjected to elements that cause rust and corrosion. The coil was ruptured from the inside and ...
I've had American Home Shield, home warranty company for 17 years. They renewed my contract for 10/16/12- 10/16. I have the contract in hand, yet when I called to request service, they told me they cancelled my contract. A woman, Brigette, told me it was because of too many service requests. She ...