I am currently renting a home through Remax and I cannot wait until we can get out of our lease. I will never rent through them again. They were very nice and appeared caring in the beginning, however, ever since we moved in they are holding us responsible for things we are not liable for. The prior tenants did not take very good care of the home and when we were moving in Remax said they would take care of the damages. We have been in this home for 6 1/2 months and have constantly put in maintenance tickets to maintain the home - we want to be good tenants. When we moved in the lawn was poorly cared for and needed a lot of fixing - we were under the impression that Remax would care for it since the damage was done before we moved in. Nope, instead they come and tear up our lawn, put down sod and then send us a big fat bill for it all. This was all done withOUT our authorization. A light outside the home did not work when we moved in so we put in a maintenance ticket. A gentleman came to fix it - turned out it was just a dead light bulb. So, I gave him a bulb I already had and he changed it. Soon after we got a bill for $100 for changing the bulb, are you kidding me! Not to mention our garbage disposal died and we have to replace it under our lease terms - you would think ALL appliances would be taken care of. During love bug season we had hundreds (and I am not exaggerating) of love bugs come inside our home through our sliding glass door due to poor rubber seals around the door. Remax said we should expect a few love bugs in the home and there is nothing they can do about it. I can handle a few love bugs here and there but to spend over 2 hours cleaning up hundreds of dead love bugs in my home and taping a huge sheet around the door to prevent more from coming in is unacceptable. I am so disappointed with the lack of care and concern from Remax and once again, I cannot wait to move out! Save yourself the grief and rent through anybody but Remax.
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