This company has rented our property for 2 years. They are rude, unresponsive and they do not represent the landlord's interest. We said NO pets, they wrote the contract with the tenants that PETS ARE ALLOWED. We agreed on things with one employee just to find out that the agreements was not honored because the employee is no longer working there. One of our tenants moved out without notifying anyone, and sublet the room to a complete stranger, RPM did not even notice. They did not notice that an another tenant cut a doggy door into our wall without eve asking anyone. Another tenant when she moved out stole all our curtains, RPM did not notice, and gave all the deposit back. Another couple 4 weeks before moving in put a deposit down, so we took the house off the market, only to find out that on move-in day they changed their mind. RPM gave them the entire deposit back. What is the deposit for if it does not protect the landlord's interest? RPM's response: " (paraphrased) Our lawyer advised us against representing your interest, because we need to avoid lawsuits."
They are rude, they are unprofessional and they will treat you like bug they just want to step on.
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