Usacomplaints.com » Real Estate » Complaint / Review: CitiFinancial - Information told while I took out info-now they are changing. #545356

Complaint / Review
CitiFinancial
Information told while I took out info-now they are changing

I had been informed in March that I had been entitled to a Harship-I had been looking to get a—in those days I rec'd the difficulty which decreased my funds appox $200.00-and in those days I had been informed this could be for 5 months-and that I could be requested after this time easily still required - and all that I'd have to do is let them know that I still needed the relief plus they might increase another months-it was informed in my experience by Maurice of Citifinancial-nicely I recd a notice in November wondering easily still needed the reduction-in the time that I rec'd the notice I named November 25th and talked to Atlanta detailing that I had been still looking for the reduction at the moment - she described that I'd need to are available in and finish another type-and that I mentioned not a problem - the funds are suppose to return eff 2—I'd not noticed something from their store-and so I named nowadays-and talked to Maurice again and described that I'd not noticed from them also it was getting nearer to Feb.-he explained that I'd not meet the requirements since there is a brand new regulation with Citifinancial -which I'd need to requalify due to some issues and provide all this fresh data in, that used to do not necessarily comprehend-but I did so request when this new regulation went into result, since exactly what they'd explained was centered on this past year-he mentioned he needed to request his supervisor Tangi (not necessarily know easily wrote her title proper)-he set me on-hold and returned and stated that she mentioned it went into effect INCH-and that I questioned him exactly what does which have related to what he'd expalined in my experience and our agreement of last year-he explained that he doesn't create the guidelines-just pass the things they inform him-at that time I had been so annoyed and scared, that I told him to not fear, that I'd contact the primary office-but there's truly no method to discover info just how to inform anyone concerning the unfairness of the exercise-If you're advised anything and you do what you're request to complete in a particular period-that is what you're anticipating and that's what you anticipate a company to complete for you personally - I forgot he did state basically got him All of this info-that issues can work out better for me-that's all discover and great-but simply do what you'd informed me-of course if you actually want to assist-do this following the next 5 weeks-by which I truly don't believe they did the things they might for me, but me looking for aid -I've experienced screwed over-and am truly frightened and convinced that businesses truly attempt to get over on you after which change thins around you-I understand they have had some economic issues-but that's not the best way to do your client, particularly when you've often been a dedicated custome—I'm not necessarily positive when they did all they may help me anyway. Now they're not living as much as the things they said


Offender: CitiFinancial

Country: USA   State: Georgia   City: Decatur

Category: Real Estate

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