Usacomplaints.com » Real Estate » Complaint / Review: Smart Carpet - SALESMAN - Hardwood. #502765

Complaint / Review
Smart Carpet
SALESMAN - Hardwood

Hardwood floor nightmare...
Yes they ripped upped carpets…but cut them longer than the township trash would pickup over 4 ft. They pilled saw dust and other materials inside the carpets so the spilled onto the area when we lifted them.
The salesman Gary, promised one day installation and bragged how his company gets in and out while the other company’s will be in you house all week, we are going on 5 days for 2 rooms days without being done and they stopped the job because Gary Stucke did not order enough flooring, Mind you this man said he was doing this for 15 years. He ordered the wrong wood and they installed it, so I have two different edges on my floor (very Upset) and lied saying they don't make my edge anymore. And we are going on 5 days without being done because they stopped the job because Gary Stucke did not order enough wood. They never installed new ¼ round molding as promised. The installers were good but had to be watched because the Salesman never conveyed the hardwood plan to them. I had a bid for $500 more which I should have taken since I lost 3 days work SMART CARPET. Stop lying to your customers and would not use tehm again..
Watch the contract you sign because the Salesman tells you one thing and never writes it down


Offender: Smart Carpet

Country: USA

Category: Real Estate

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