Usacomplaints.com » Real Estate » Complaint / Review: First American Home Buyers Protection Corporation - Overall lack of service. #466264

Complaint / Review
First American Home Buyers Protection Corporation
Overall lack of service

On May 31 we shut on our first home, that was supplied with a home warranty from First American Homebuyers Safety Corp. Your first unfavorable encounter arrived per month in to the guarantee when FAHBPC delivered us a statement for for $100 for support from March (before we possessed and sometimes even place an offer about the home). It got 4 individual telephone calls to FAHBPC @ in regards to a 30-minute Maintain EVERY TIME! To cope with it. Our first 2 half-hour delay calls were left with me talking with somebody for around three minutes who hung-up on me! Our 3rd phone had me speaking with somebody that moved me to a different store that I quit on after 10 minutes. About the 4th phone I acquired a girl who listened and stated "not a problem, we shall simply create it off". No further statement. Nicely after about 10 more weeks we ultimately required (our first) support, on our swimming - that was particularly contained in the Guarantee purchased for this house. They delivered something technology. Who arrived to my backyard, disconnected all of the push, disassembled the pump into about 20 items, and after about 10 moments to be there stood up and stated "we-don't possess the components". He requested for his service-fee, after I offered it to him... He quit - with my push in items and today my swimming dripping in the disconnected components. Following a couple of days we named and were informed they needed to purchase a component and could be in about two to three months. I mentioned that which was undesirable, we're in Memphis where you are able to Fed-Ex something on the planet within 2 times! We actually agreed to purchase the goal delivery, likewise waiting 2 - 3 months of no push or selection of swimming water may DAMAGE the SWIMMING (we contacted 3 others)! Well as it happens the 14 days for shipping a component is coincidentally soon after our plan ends! Both support technology. And FAHBPC basically stated that it'd be 2 - 3 months plus they might do-nothing to support the swimming meanwhile. We informed them to Overlook it and purchased a brand new push ourselves. THEN! It gets better. Works out the $100 statement which was never mine, which was "written-off" is turning up as previous 60-days late produce off on our credit history that has decreased our near-perfect credit rating. Your year guarantee with FAHBPC price us numerous cell moments, lost moment, destroying our swimming push, flooding our backyard, reducing our credit rating, and severe disappointment. Afterwards they questioned me to pay for my statement to restore the plan... No method in Heck!


Offender: First American Home Buyers Protection Corporation

Country: USA   State: Tennessee   City: Bartlett

Category: Real Estate

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