We bought an Intex 18' x 52" Extremely Metal Frame Swimming in late May from Toysrus. The timer feater about the filter push that included the swimming (Intex Pump Design 635T) ceased working after 3 times. I approached Intex and posted my state, plus they sent an upgraded pump instantly. Nevertheless, the timer function did not focus on the alternative push possibly! And so I named Intex back, plus they stated because this really is my next guarantee state, I have to deliver back the filter push (at my very own price) and they'll restore or substitute asneeded. I told the owner that I ought tonot need to spend something to deliver their DEFECTIVE components back again to them, and he or she stated that is their plan. I requested to consult with a boss and he or she stated they do not get calls. What? I stated there's to become somebody you are accountable to, and he or she stated she might have somebody contact me back within 24-48 hours. Whatever. It'll charge us about $40 to deliver the defective push back... Why must we've to pay for something additional to possess them restore completely new components??? Appears like Intex has bad customer support, and we have just owed our item about 30 days!
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