Usacomplaints.com » Real Estate » Complaint / Review: Vanderbilt Mortgage - Terrible experience. #418359

Complaint / Review
Vanderbilt Mortgage
Terrible experience

Your funds have now been picked from our consideration biweekly for 10 years today and also have never been delivered. Last month my spouse was let go from work briefly and that I approached VMF to see them of the which the cash could possibly not maintain there once they visited write the cost till he delivered to function.'Norman' explained that so long as I tell them that which was happening they'd use me and recommended me to place an end cost on that quantity they write till he returned to function and that I might send in my own funds till anything got exercised and we began getting unemployment checks.

I kept calling him and telling him of that which was happening after which oneday I obtained a telephone call from 'Jeanie Myers' wondering exactly what the issue was so when we were likely to create the cost. She stated Gary switched the consideration to her since it was therefore overdue (per week 5 overdue) and he or she was attempting to gather the cost. I described the problem to her and informed her what Gary explained to complete and he or she required to understand whenever we will be obtaining unemployment assessments and that I told her that I'd no concept since we'd never experienced this and we could not actually contact to declare a check till three months after he was let go.

Fourteen days following the originally talking with Gary I approached VMF and informed them I had been sending them a cost plus they explained I'd to deliver it Developed Nation that we discovered charges around $20 and so I decreased the cost within the email that evening.

I simply got a telephone call from 'Jeanie' wondering easily delivered the cost American Nation and I advised her used to do not since it costs $20 and at this time we could not manage any additional costs for example that. She subsequently lifted her speech with me and stated that may be the cost that I've to pay for when my funds get to date behind of course if she didn't receive the check by this coming Friday she'd continue with foreclosure (even though cost is still not really thirty days late!). She subsequently proceeded to inform me that she 'particularly explained to not send it and also to overnight it or Western Union it'. I told her once more that my spouse simply delivered to perform today and issues could be swept up in a couple weeks, but that didn't matter since she held threatening with foreclosure on Friday if she didn't possess a cost.

After holding up together with her I created an internet cost to catch-up the cost and we're considering to replacing in a GENUINE LENDER. Be familiar with these folks. Should you talk to one individual plus they let you know something evidently it generally does not matter and every individual could make their very own guidelines and time limitations. This Jeanie woman was exceedingly rude. I applied to work-in selections in a lender years back and that I NEVER talked to clients the way in which she talked in my experience. We were never permitted to increase our speech regardless of how overdue balances were. I believe VMF must re train their workers or employ more skilled types.


Offender: Vanderbilt Mortgage

Country: USA
Site:

Category: Real Estate

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google