Usacomplaints.com » Real Estate » Complaint / Review: Wells Fargo - Rip off company. #377105

Complaint / Review
Wells Fargo
Rip off company

This is something extremely devastating to me and my family. Just like most of the people out there, I work hard to make a living. For the past 3 years, I've been working in China. A while ago, in 06 I think, I got a refi from Wells Fargo.

After the mortgage was done, I soon received a phone call from my mortgage broker. It appears that Wells Fargo did not process the auto pay when we were doing all the paperwork in escrow. After making the total payments and set up auto pay (with email confirmation), I thought everything would be good to go.

Yesterday, is when the nightmare happened. Last time I was back in the states was New Year this year for about one week. Now, it's mid Nov. And I have not been back there since. I do most of my payments online, PG&E, credit cards, and auto pay mortgage... Therefore, I did not bother to have someone to check my house and mail constantly. This is something I sort of regret right now...

When I was told my house has lock changed, belongings moved, and for sale sign outside, I really was shocked and puzzled. After contacting my personal friend who's an attorney, I was told my house was foreclosed and sold in Aug. Can you imagine what kind of shock this is? I never gotten any email regarding a non-payment nor was my mortgage broker contacted like last time.

I would imagine that foreclosure is something to a serious degree to the lender and the borrower. Why was the contacting process overlooked so easily. There is no way I could see the mails or sign for certified mail if I am not physically in the country. If I signed up for auto pay with online access, then why did I not get any email.By simply contacting the HOA, my mortgage broker, the bank could simply find a way to contact me.

Just like most of the people, if I did not get a notice regarding anything, I simply assume things are fine. If I did not get a notice from Wells Fargo, I simply assumed that everything is going through and well... Right now, I am angry, sad, upset, and depressed.

How can something this happen? My mortgage broker found it to be weird that they did not contact him like last time when they found something was wrong. The bottom line is, if they contacted my broker to contact last time, they could've done it again this time if they wanted.

Right now, I am trying to see if there is anything I can do to reverse the foreclosure or get some money back from the bank. My attorney friend is trying to find someone who specializes in this area and see if we can take care of everything in court and maybe even file a law suit against the bank for all the damages and trouble... I am not sure what all of your thoughts are on this... Any suggestions, comments, and advice will be greatly appreciated.

That property and everything in there was my whole life... I lost it... If there is anyone out there that can help me. Please let me know. I am forever grateful for all of you to take your time to read this report and perhaps help me out.


Offender: Wells Fargo

Country: USA
Site:

Category: Real Estate

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