EMC Mortgage is very hard to get along with and they shield their supervisors/managers also. I pay my mortgage on line. When I made my September payment it seems that EMC took double the payment I designated for both first and second mortgages. After 5 days of sending bank statements and explanations to at least 5 different people I finally have received a check for my money they tried to keep. Well that's not all, Now I find out that EMC is charging me a late fee and they have reported to the credit bureaus that I was late on my payments. Yeah maybe so, but it was due to their CareNet problem. I will not be using electronic payments any longer with these people. Paper checks in the mail will be good enough for them. Also I am very tempted to quit claim the house and let them take it. I'll take the loss off my income tax. My Accountant will be the deciding factor on that one.
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