I am with Saxon mortgage Services. For the past two months I've submitted 3 time my own hardship application for a modification of my adjustable monthly mortgage interest rate which is currently at 10.9%. Every time I follow up they claim they have misplaced the application or never received the fax. There giving me the run around and are not being cooperative or supportive. Who can we complain to that can do something about this. Are we all doomed to have to deal with this?
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