Usacomplaints.com » Real Estate » Complaint / Review: First American Home Warranty - 2 mths still waiting for service!. #269706

Complaint / Review
First American Home Warranty
2 mths still waiting for service!

Don't try the corporation! I want I'd observed this site before I bought the "house guarantee" thru them. Exactly what a laugh! I've been looking to get the bathtub upstairs set for 2mths today (not kidding) plus they "function requests" never allow it to be to the companies... I've been significantly more than individual with this specific organization which past Wednesday I named and required the repetition location me on-hold and create the appt for anyone to emerge this week. She created an appt for today plus they were due out between 8am-12pm... Well it had been 11:30 and that I named TO VERIFY the company was really being released and after being on-hold for 10 moments the repetition stated they never got THE JOB ORDER. I required to consult with a boss (been attempting to keep in touch with one for that previous 14 days no such fortune) and continued store for 10 more moments then I acquired my mobile phone and named the company again while I had been still on-hold about the additional point. The Next csr immediately stated I notice you've another repetition assisting you at this time. I mentioned yes its been fifteen minutes and that I don't believe I ought to need to delay that lengthy to consult with a boss... GOT a boss she suggests so what can I actually do for you personally (!!!). I expected her perhaps you have read my document? She says YES. Then I stated "which means you inform me what your likely to do to repair this"... She claims the csr of your day has delivered within the work-order to some new company that'll are available in today and he or she may renounce the company cost due to the couple of days wait. I mentioned it's been 2mths since Ive been looking to get somebody in below to repair the leaky issue not really a couple of days... She Yes maimed me for that next handful of moments and that I really got a phone in the company who's said to be out below today by 2pm... We will observe and Sick update...

Ill be eliminating my support however when its fixed. I'm worried today after reading about "modification" costs they BELIEVE I'm likely to simply sign-off and purchase whatever... I wont. Ill send them on the method and phone to obtain 3 more offers on whichever may be the issue... Hello Ive been with no bathtub for 2mths today - positive thing we've 2 complete bathrooms!!


Offender: First American Home Warranty

Country: USA   State: California

Category: Real Estate

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