I've had within the last 2 yrs a home loan with GreenPoint Mortgage (http://www.greenpointservice.com) - mortgage # 0030079685.in atleast two events, due to touring, I've utilized the "grace time" of 15 times to send my check. While this occurred, GreenPoint Mortgage began delivering 2 automated telephone communications each day (8 AM and 5 PM) on my mobile phone having a demand to call-back.in atleast two events, I called back and described that 1) I don't need calls on my mobile phone (after I travel abroad these calls might happen in the centre of the night time!); 2) easily applied the "grace time" for cost, it's my to achieve this and that I shouldn't be troubled; 3) if my payment is overdue (never occurred!) I'll pay the late charge and - again - I don't desire to be troubled.
The GreenPoint Mortgage reps about the telephone were uncooperative, arrogant, condescending, unprofessional, and reluctant to go over my genuine grievances. The calls to my mobile phone extended before check was obtained by them (throughout the grace period).
I've interacted with increased than the usual dozen mortgage businesses within the last 25 years with regards to the purchase greater than 10 houses and that I haven't noticed this kind of unprofessional, and that I think illegal, conduct. I'm confirming these details to many the web sites focused on client grievances and that I am telling all of the brokers I understand that GreenPoint Mortgage isn't a business they must suggest and use.
0 comments