Within 3 months of install carpet began to unravel. They sent an installer out and they cut the carpet and stretched it at the seam. Now the carpet is stretched thin and unravelling again, the adjuster they sent out found it to be niether an installer issue or manufacturer issue. So I have no recourse but to hire my own adjuster and take them to small claims court. I was prommissed that this would be resolved and I would be sattissfied it is obvious that the carpet failed either because of poor install or bad carpet. They sell inferior carpet obviously but more importantly they do not stand behind the promise to satisfy. 3months and this carpet will have to be replaced stay clear.
0 comments