This company came to my house to install harwood (brazilian cherry). 10 brazilians showed up and the race was on to finish as fast as possible and get the hell out of there. The work was HORRIBLE!!! Floor started to seperate after a week, the trim was thrown up and looked like a 5 year old did it, I had to hire a guy just to make it look some what ok. I called smart carpet to have them come look at the floor and customer service was more than nasty. Finally they sent a guy over after 3 months to tell me that it was because of the low humidity in my house that the floor was seperating. Really??!! You can see my subfloor and when you sweep all the dirt gets stuck in the cracks. I called to tell them that I have a one year warranty and they told me that it is void because of the low humidity in my house hold and hung up on me. DO NOT USE THIS COMPANY! They will rip you off!!! E-mail for pics of this horrible work. [email protected]
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