DIscovered this organization after attempting to adopt a kitten at Petco In San Bruno who instead of informing them about a kitten we wanted to adopt, just threw the application in a drawer and ended up losing the kitten to another couple. This time around, used their website and only got one reply which had incorrect information from their end. When I called thier number, discovered they had a pet fair in Hillsdale Petsmart so took a train with my two children as my wife is in wheelchair and can't arange transportation same day. When I got there, met two nice volinteers Kay Jones and Rose. They put me in contact with Melissa who ran the adoption area for San Carlos and San Jose who tried talking us into adopting other cats then what we wanted to adopt and also knew about my families disabilitys. After explaining why we wanted these two kittens, and no other pets, she said she would see about getting both sent to the same San Carlos location to make things easyer so we would not have to make many trips.
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