Service rep who answers phones is over-eager to get cars donated to them to the point that they will refrain from providing the potential donator some critical info! My $1500-$1800 car was sold for scrap metal thanks to the charity not bothering to take the time to get anywhere close to real value for it. They don't tell you up front that they will make very little effort to get value and hence totally wipe out any tax deduction you would get and gives the kids they represent 10% of what they should have gotten!
When presented with my complaint, instead of going into detail on why they go so little for the car and ignored some of its value, all they kept repeating is that this is for the kids, a total cop out reply that skirted the issue and made me think they were hiding something. I have asked for exact details on when they sold the car, to whom and for what price and they refuse to provide it.
Total bait and switch organization, I would never donate a vehicle to them again.
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