Usacomplaints.com » Politics & Government » Complaint / Review: US Passport Agency - Passport not here in time!. #224929

Complaint / Review
US Passport Agency
Passport not here in time!

Like many more, I believe the passport company does a terrible work. Me and my fiance utilized Feb. 23rd for the passports at our local postoffice.in those days, we were informed it'd consider 6-8 months to obtain our passports. We'd planned and taken care of per week holiday in Mexico at the conclusion of May. 15 days prior to the evening of starting I lost 3 hours looking to get through towards the 1-877 amount, and lastly after I got through, they explained to call-back 24 hours later simply because they can only just assist individuals departing in 2 weeks. After I eventually got ahold of these 3 days later, (having named without any fortune that whole-time) they explained to not fear they'll be therein a couple of days. Times approved and today it's less that 3 times till we abandon. I eventually get ahold of an "broker" because they call themselves, and he or she explained it had been nearly completed, also it could be overnighted this evening, and that I must have it in one day, 2 in the many. And so I thought her, however the times passed and Friday included no passports... Then Sunday handed. Your trip was departing at 5:30 am on Saturday morning. Saturday I eventually got through again plus they explained they delivered them to people on Friday. The girl told me that they can be below Thursday in the earliest, 2 nights after we were designed to abandon. I acquired really annoyed and requested to talk to a boss and he or she hung-up on me. Obviously, we did not reach continue our journey. I had been so angry. They'd a lot more compared to period mentioned to obtain these completed. Any organization performing such poor business could be out-of-business. The truth is they merely DON'T care should you miss your journey or not. They're the only real types to obtain a passport from plus they understand it. They're in simply no rush. This really is bull and that I cannot think they're carrying it out to a lot of people. Our advice, utilize REALLY early... Like 6-8 weeks atleast. When you receive screwed from the journey and cash, create your representative/consultant and tell them about this.


Offender: US Passport Agency

Country: USA

Category: Politics & Government

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