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Complaints & Reports

• Entire IRA put in losing fund, arbitration lost, then IRS rollover billPublished Mar 12, 2006 · Historical consumer allegation
• Account frozen without notice after Chex Systems report from prior bankPublished Jan 25, 2006 · Historical consumer allegation
• Unexplained one dollar debit charges and phone banker fees on accountPublished Jan 22, 2006 · Historical consumer allegation
• Two overdraft fees within two hours after a subscription billing errorPublished Dec 9, 2005 · Historical consumer allegation
• Duplicated payments caused fees, plus a dollar charged for each phone callPublished Sep 19, 2005 · Historical consumer allegation
• Cash and check deposits held for days while overdraft fees were chargedPublished Sep 5, 2005 · Historical consumer allegation
• Customers share common problems and call for a class action lawyerPublished Sep 2, 2005 · Historical consumer allegation
• ATM check deposit reversed for missing date, then four overdraft feesPublished Aug 12, 2005 · Historical consumer allegation
• Conversion Fees, ATM Fees and Charges on Free College CheckingPublished Aug 9, 2005 · Historical consumer allegation
• Linked Savings Account and Closed Credit Line Led to 36 Overdraft FeesPublished Jul 28, 2005 · Historical consumer allegation
• Accounts Frozen Over Counterfeit Check Without Notice to CustomersPublished Jun 21, 2005 · Historical consumer allegation
• Closed Account Fees Grew From $8 to $432 and ChexSystems ReportPublished Jun 8, 2005 · Historical consumer allegation
• Overdraft Fees on Seven Small Charges After $100 Charge Paid FirstPublished May 30, 2005 · Historical consumer allegation
• Hold Placed on Account Because of Earlier ChexSystems ListingPublished May 25, 2005 · Historical consumer allegation
• Small Kinko's Charges Triggered Five Overdraft Fees, Then Funds Were HeldPublished May 23, 2005 · Historical consumer allegation
• Six $33 Fees Charged After Largest Charge Processed Before CreditPublished May 7, 2005 · Historical consumer allegation
• Overdraft Fees Over $600 Despite Watching Online Banking BalancePublished Apr 28, 2005 · Historical consumer allegation
• Secured Card Pulled $400 From Account, Leaving It Overdrawn With FeesPublished Apr 22, 2005 · Historical consumer allegation
• Overdraft Fee Added for Debit Posted Before Mailed Check ClearedPublished Feb 10, 2005 · Historical consumer allegation
• Overdraft Fees Posted Out of Order Turn $30 Shortfall Into $165Published Jan 13, 2005 · Historical consumer allegation