On Jan 4 I bought a squinky doll collection that was listed within the section as purchase one-get half price. I confirmed the pricing having a shop worker within the section before choosing 2 of these and visited the register, I also offered a benefits promotion—the shop worker called up the things but didn't utilize the half-price discount - after I questioned about this I had been informed the amt might alter once the purchase was total and he'd me swipe my charge card however the the cost wasn't modified then he mentioned I'd to obtain in-line to customer support to repair the problem after waiting another 20 units in-line the store clerk did not Understand what to take action she named over an associate supervisor who recommended that I had a need to return to the register where the purchase was created needing me to obtain in that point for another 10-15 mins - at that time I declined and mentioned I needed the whole purchase re processed properly - the associate supervisor mentioned there is no method to do that, she called up the things and insisted the cost was proper, my partner attempted to describe that there is no means her formula was correct but she declined to recalculate it, so we went To the car and he lay therein the chilly and smashed down all of the numbers and we returned in and required this associate supervisor return the things totally and return our cash—she recommended that people still had a need to return to another register where the purchase was created and mentioned that had I completed this within the first-place my reimbursement might have been proper! I couldnot help but issue why she'd approach a reimbursement and demand that it was proper formerly when she understood it had beennot and her solution was "you must have completed when I requested and we'dnot be discussing this-but because you declined to visit another register I did so the very best I could". I find this wrong, and totally inappropriate. Easily had taken a product from that shop law enforcement might have been named however toysrus workers are evidently not held responsible for their steps! This worker is just a CROOK and that Iam uncomfortable using the services of a business who uses shady, rude, illegal, and down-right legal team! I'll NEVER store at their middletown shop till I observe that this associate supervisor and also the shop worker included are eliminated! Coincidentally - in this entire scenario once we were headed to the vehicle another client ceased me within the parking lot to express he and his spouse had equally experienced exactly the same kind of scenario throughout their trip buying but did not possess the time for you to follow-up onto it. If these workers proceed to grab from their clients as this helper mgr undoubtedly did then why is Toysrus genuinely believe that they'renot taking from their website also? (once a crook usually a criminal!) I contacted Toysrus to document a criticism and also have nevertheless not noticed from anybody regarding an answer for this problem.
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