Usacomplaints.com » People » Complaint / Review: Cymax.com - No shipping and terrible customer service. #542004

Complaint / Review
Cymax.com
No shipping and terrible customer service

Cymax has terrible delivery methods and horrible customer support. I requested from Cymax simply because they provided the cheapest cost for what I had been searching for and had free delivery. After I put my purchase, I had been really amazed to get a contact stating it'd be one to two months prior to the item delivered. Three months later, it'd nevertheless not delivered. I named customer support and was on-hold to get a half-hour. I called back and pushed "1" for PUTTING an order and got a person support consultant immediately. After I told them I'd a problem about a current purchase, they set me on-hold again. I waited fifteen minutes before holding up and calling my charge card organization to challenge the costs from Cymax. I never did obtain my item — although they did return my charge card. After more browsing I came across the merchandise actually cheaper at CSNstores.com — which sent my item quickly!


Offender: Cymax.com

Country: USA

Category: People

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