I placed an order last April for teddy bear for my son. After a few weeks, I emailed them to inquire about the status of my order since I hadn't received anything yet. I received an email a couple weeks after that stating they had problems with receiving orders on their website, but they will process my order then. I waited another month and emailed them again. They then stated that their supplier no longer carried the item and they cancelled my order. They never notified me of this cancellation, and I wasted more than two months waiting for this teddy bear. Don't order from them, they are not a reliable company and have horrible customer service.
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