I guess I'm another victim - I purchased a Plantronics Discovery headset, only to have it arrive DOA. I tried their "RMA" link - no response. I tried direct email - no response. I tried the phone - they never answer it, or return calls. And my guess is that it's a gray-market item that ...
A cell phone purchase for TMobile, however TMobile does not service my area. Phone returned to WireFly and TMobile says they don't know anything about WireFly and never got the phone back. TMobile was charging me $200.intially, but they finally reduced the bill to $50 after I convinced them that ...
I have been a virgin mobile user for about seven years now. I have bought virgin mobile pre paid top up cards at cvs many times. I never had a single problem, and then it happened. I bought a new cvs virgin mobile recharge card on monday december 22. I tried to add the time to my phone only to get ...
Look out for these criminals, they're just like Approved Retailers. These were utilizing that title till they obtained a lot of grievances in the Better Business Institution and chose to "rebrand". They've been promoting client delivered telephones and therefore are not be respected with ...
I switched my home phone service/internet to Shaw on July 8th. I recieved a bill form Telus of $217.79 on August 05. I called Telus customer service and was told that I had a verbal agreement to pay their cancellation fee of a $120.00. I told the agent that I had not been told by Telus at any time ...
I first called from cell phone, was on hold for 15 min. Then i called from landline and was on hold over an hour, transferred to 5 different people and still never got ahold of someone to cancel this account. When they installed this service i was told that my monthly bill would be $99.99. When i ...