I have been with them for going on 9 years and I am waiting for T-Mobile to get some new smart phones to change to them... Att used to be good and the had great customer service but since the Cingular merger it seems the had adopted the Cingular customer service plan. Where you long time clients ...
I have been experiencing a lot of network problems with T-mobile for the past 4 months. Calls are dropped constantly and I have called them about this issue several times. T-mobile has replaced my phone twice and one of them was an upgrade to blackberry 8520 from 8120. I am still having the same ...
Its a joke... I was w t-mobile and should have stayed with them... I went against my better judgment bc my husband wanted me to "give it a try"... Ive been on the phone with customer care MULTIPLE times since i switched with them on June 5th its now the 23rd and we are going to ...
We had RCN for less than 1 year. ON July 1, a Thursday, our on-demand went out. I called RCN. They took the call. The next day, I called again, they took the call. I called every day, July 1-5. Of course being a holiday weekend - I did not get any response on my service call July 6th. We then ...
On Wed 11/10/10 I ordered the unlocking code for a cell phone I had just purchased on Ebay. Their website says you receive the code within 48 hours. It is now Tuesday 11/16/10 and I have tried to contact them by email using their form, because that is the only way to contact them, I tried 4 times ...
After six weeks, I just received an "offer" from these clowns. They low-balled me, knowing I won't pay to have these phones sent back to me. Of the three phones I sent them, two were absolutely "as-new." Not a scuff, scratch or worn graphic. The offer I got back stole half of ...