I was two weeks late on my payment due to inability to work from pregnancy. I received a text from the company Friday October 21 and was told to contact the company regarding my account. I was in the hospital that day, but tried to contact the company after my release the next day, Saturday. When I contacted the company, the department I needed to speak with was closed and would be closed Sunday also. However, my services were disconnected Sunday. I do not feel I was given sufficient time to contact the company about making an arrangement between the time I received the text and the time they disconnected. Keeping in my they disconnected my service on a day that there were no business hours at all.
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