I purchase the deal on sept 14 but until today still fail to get my purchases.
54% OFF DIY Numbered Painting Kit: Printed Cotton Canvas Wooden Frame Brush Colors!
X 2 voucher RM55.00=rm110
Dear valued customer,
Thank
you for your redemption. We have successfully reviewed your details and
will arrange delivery on 5 OCT. Delivery will take ONE working day
to Pen Malaysia and 2-3 working days to sabah and sarawak VIA POSLAJU.
We
had to divide the delivery into batches (so to avoid missing out on
delivery and minimize human error). The earlier redemptions will receive
earlier than others.
Common Questions:
1) I REDEEMED IMMEDIATELY AFTER PURCHASING THE DEAL ON THE FIRST DAYA:
We needed sometime to review and verify your details and submit your
redemption to Streetdeal. If there are no issue pertaining your details,
you will receive this email within 3 days. You might redeemed earlier,
however if your redemption details were incomplete, we would call you
and review the details again and set a delivery date.
2) WHY CAN'T I RECEIVED THE PRODUCT AS SOON AS I PURCHASED ITA:
Once, you purchased the product you will have to do online redemption
via link provided in T&C. We will require time to review your order.
Please note that we receive hundreds of orders daily, and we would like
to ensure that mistakes and errors can be minimized.
3) I SENT EMAIL WITH MY E-VOUCHER TO REDEEM, I RECEIVE NO NOTIFICATION. We
strictly do not accept EMAIL redemption. Due to high volume of emails
we receive daily, we will need sometime to reply though we will try to
reply within 12 hours and the soonest we can. There will be high chances
that human error will occur and we might miss out your details. Please
follow the link provided in T&C.
We will ensure everyone receive the product purchased timely and in the best of conditions.
Thank you for your purchase! If you need further assistant, please call 03-24116225 or drop us and email.
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To: info@streetdeal. My; [email protected]
Subject: voucher issue
Date: Sat, 3 Nov 17:09: 22 0800
Hi
please kindly check as i have not received my order until today which is november already
/-
Date: Mon, 5 Nov 16:33: 39 0800
Subject: Re: voucher issue
From: info@streetdeal. My
CC: kuhan@streetdeal. My
Hi there,
We are truly sorry for the bad experience you had. We are always working
on how to rectify issues like this. However, we can issue you a full refund.
We have two methods for
refunding you:
1. A full streetdollar refund which
would be deposited to your account within 48 hours.
StreetDollars does not have an expiry and can be used on future
purchases on our site.
2. Credit Card/Cheque Refund -
Will take 14 - 21 working days to process. Should you chose
A cheque refund option,
kindly provide your banking details. (Bank Account No. & Name) We will
bank in to your account.
Do let us know which method
is best for you.
NOV 05 | 04:56PM SGT
Original message
Hi
i would opp for bank refund in that case
NOV 17 | 04:58PM SGT
hi merchant
i got no respond from your side
please do so. Thank you
Best regards
To: info@streetdeal. My
Subject: RE: voucher issue
NOV 20 | 04:05AM SGT
hi merchant
i got no respond from your side
please do so. Thank you
Please do take prompt action regarding about this matter
Best regards
To: info@streetdeal. My; kuhan@streetdeal. My
Subject: RE: voucher issue
Gurmeet
NOV 22 | 12:41PM SGT
Hello Madelaine,
Good day. Noted with thanks.
The StreetDeal Team
Madeleine
NOV 28 | 08:32PM SGT
Hi street deal
Please kindly refund and respond ASAP.
If. Still got no respond from your side, I shall make a report for scam deal to police.
Please do take note about that
Thank
To: info@streetdeal. My; kuhan@streetdeal. My
Subject: RE: voucher issue
Gurmeet
NOV 30 | 10:32AM SGT
Hello
Good day. We are truly very sorry for the inconvenience caused by the delay. Kindly be assured that we have submitted your claims for refund and its in the midst of being processed.
Should you need any assistance, please feel free to email/call us.
Thank you!
The StreetDeal Team
To: info@streetdeal. My; business@streetdeal. My; buzz@streetdeal. My; jobs@streetdeal. My
Subject: FW: voucher issue
Date: Tue, 4 Dec 14:10: 35 0800
Hi
Please kindly let me knew when izzit your company are going to refund as it have been pass few week already.
It's impossible to take for so long
Plase kindly look into this matter
Hide details
From: iPay88 Sales
Subject: iPay88 - Payment details (Ref# T2793508600)
Date: Friday, 14 Sep 9:00 PM
Dear
We are pleased to inform you that your online payment via iPay88 is successful. Your credit card/bank account has been debited with MYR 110.00.
Please note that iPay88 / Mobile88.com will be listed in your credit card/bank statement for this transaction.
Transaction Detail
Order No: 505323c172513
Transaction ID: T2793508600
Transaction Date: 14-Sep 8:58: 08 PM
Transaction Amount: MYR 110.00
Payment Type: Maybank2u
Product Description: 54% OFF DIY Numbered Painting Kit: Printed Cotton Canvas Wooden Frame Brush Colors!
*
Customer Support
If you have any questions about our product and services,
please contact Streetdeal Malaysia Sdn Bhd directly at:
Tel No: 03-6201 9699
Email: info@streetdeal. My
If you found any fraudulent cases, please contact ipay88.com Sdn Bhd immediately at
Tel: 603-92005555
Fax: 603-92003333
Email: [email protected]. My
Please do not reply to this email as it was automatically generated.
*
*iPay88 is an Online Payment Switching Gateway provided by Mobile88.com Sdn Bhd. For more information, please visit www.ipay88.com
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