Complaint / review text:
I placed a order for a pair of 14 carat white gold 1/2 carat diamond earrings. When I recieved the earrings I was devastated. The diamond was loose kinda wiggly in one earring and they looked completely fake, nothing like the earrings that I seen on the webpage when I place my order. I got on the computer and started looking for ways to find out how to return the earrings. Well apparently it is very hard to do so or to get a response from them.
I took the earrings to my local Jeweler and I told him what the earrings was suppose to be and he told me at least there not fake, but they the poorest Quality of earrings that he has ever seen. The diamond is so cloudy the CZ is looks more real. I am so disgusted. I also received a earlier pair of earrings that I ordered where the aquamarine stone was lite it looked completely clear. They also looked nothing like the earrings shown on the website.
I now waiting for 2 more pairs of earrings in the mail and am very scared at what Quaility they will surprise me with. There have been many Complaints made at BargainRooms Facebook about defected merchandise. Speaking of purses with the straps put on upside down and a defective Coby 7 inch Kyros Tablet and much more. As well as items not been shipped and the staff not answering us when we ask them about our problems and orders and so forth. I am not only speaking for myself but for others.
This claim covers 2 sets of earrings That I am very angry about I did fill out the ratings chart on both as they suggested and after this once I recieve all my merchandise from this company I will not be placing any more with them in the future. If I want low Quality items I can go to Family Dollar down the road or the Flea Market on the weekends. I don't need the internet for that.