Complaint / Review
San Marin at The Civic Center
San Marin Luxury Apartments Allows notorious predatory towing company to tow its own residents

The problem here is three-fold:

1) They allow a notoriously predatory towing company to make judgment calls in the middle of the night on whether or not their own tenants are parked correctly. They appear to be more interested in allowing this predatory company (with a Better Business Bureau grade of C-!) to make money off their residents than in protecting those residents from predatory charges as well as the massive headache caused by getting one's car back from an impound lot that is nowhere near their home. After they were parked, you know, in the parking lot at their home.

2) They fail to inform their residents that they are in constant danger of being towed in the middle of the night if one or more of the vehicles around them move. The signs posted all over warn only that "unauthorized vehicles" will be towed. Nothing about "authorized vehicles deemed parked incorrectly by some guy in a tow truck in the middle of the night making money off the residents" will be towed.